Founder-led Amazon Account Management agency

Full-service Amazon Seller Central account management.

Tailored strategy. Hands-on execution.

Senior ecommerce strategy and hands-on execution across Amazon UK, Europe and the US. Ascenda manages the day-to-day account, advertising, catalogue, content, inventory, profitability and growth priorities under one accountable team.

Results Amanda has delivered for brands

  • 2.9%TACOS while scaling sales
  • 31.5%Conversion rate achieved
  • +30%Organic sales at No.1 position
A closed laptop on a pale stone desk beside a coffee cup, reading glasses and a single white ranunculus

Senior ownership

Direct access to Amanda on every account.

  • Founder-led partnership
  • Amazon UK · EU · US
  • Strategy + execution
  • PPC & profitability
  • Creative that converts
  • Marketplace expansion

Six reasons

Why brands choose Ascenda for Amazon Account Management.

Senior ownership without the layers. Ascenda combines commercial leadership with hands-on delivery so that advertising, content, operations and profitability move in the same direction.


  • Founder-led partnership

    Direct access to Amanda, with senior oversight and hands-on involvement.

  • Senior ecommerce leadership

    Head of Ecommerce-level thinking that connects Amazon performance with wider commercial goals.

  • Amazon & marketplace specialists

    Experienced specialists across Amazon UK, EU and US, with deep marketplace and category expertise.

  • Tailored strategy + implementation

    Clear strategy backed by hands-on execution, from roadmap and launch through to ongoing optimisation.

  • Data-led commercial growth

    Decisions shaped by profitability, performance data, testing and commercial insight, not vanity metrics.

  • Across categories

    Experience across a wide range of product categories, customer journeys and business models.

When Amazon growth gets complicated

More activity doesn’t always mean more growth.

Amazon performance rarely comes down to one isolated problem. Advertising, conversion, creative, inventory, pricing and profitability all affect each other. Without clear commercial ownership, even good work can become fragmented.


  1. 01

    Too many specialists. No commercial owner.

    Advertising, creative, operations and strategy can all be moving, but not necessarily in the same direction.

  2. 02

    PPC disconnected from profitability.

    Strong ROAS means little if margin, stock position, pricing and total advertising cost aren’t part of the decision.

  3. 03

    Strategy that never gets implemented.

    Plans only create value when someone owns the detail, drives delivery and keeps optimisation moving.

  4. 04

    Weak creative limiting conversion.

    Traffic is expensive. Listings, imagery, A+ and Storefronts need to turn that traffic into customers.

  5. 05

    Operational constraints holding growth back.

    Inventory, forecasting, pricing, promotions and fulfilment decisions directly influence Amazon performance.

  6. 06

    Expansion without a clear marketplace plan.

    Being able to launch on another marketplace doesn’t automatically mean it is commercially the right next move.

The Ascenda approach

One senior team. One commercial view.

Ascenda connects Amazon strategy, advertising, conversion, creative, operations and commercial planning under one accountable team.


  1. Step 01

    Understand

    Brand · Customers · Economics · Ambition

  2. Step 02

    Prioritise

    Opportunity · Constraints · Commercial priorities

  3. Step 03

    Implement

    Advertising · Content · Creative · Operations

  4. Step 04

    Optimise

    Data · Testing · Insight · Growth

  5. Step 05

    Scale

    Expansion · Profitability · Momentum

How we can help

Amazon expertise, shaped around your business.

From full-service Amazon management to focused growth projects, Ascenda provides the senior thinking and hands-on specialist support your brand needs at each stage of growth.


01

Amazon Account Management

End-to-end Amazon Seller Central account management, bringing together PPC, SEO, listings, creative, promotions, profitability, inventory and operational delivery.

Explore Account Management

02

Amazon catalogue & listing optimisation

New ASIN and listing setup, titles, bullets, search terms, variations, bundles, catalogue audits and the bulk work that keeps product data retail-ready.

Explore catalogue management

03

Amazon creative services

High-converting listing imagery, A+, Premium A+, Brand Stories, Storefronts, video and advertising creative built for marketplace performance.

Explore creative services

04

Amazon fixes & growth projects

Focused support for launches, underperforming accounts, PPC, listings, conversion, profitability, expansion and specific Amazon challenges.

Explore growth projects

Amazon Account Management

What we manage in Amazon Seller Central

Full-service account management connects strategy, advertising, content, operations and commercial performance so that decisions are made with the whole Amazon business in view.


  • Seller Central & account health

    Day-to-day account oversight, performance monitoring, issue prioritisation and account health management.

  • Catalogue, listings & SEO

    Catalogue maintenance, listing optimisation, keyword strategy, variations and retail-readiness improvements.

  • PPC, budgets & promotions

    Amazon advertising management, budget allocation, campaign optimisation and promotional planning.

  • Pricing & profitability

    Pricing, margin and total advertising cost considered together to support profitable growth.

  • FBA, FBM & inventory

    Fulfilment oversight, inventory planning, forecasting and operational decisions that protect availability.

  • Brand Registry, A+ & Stores

    Brand content coordination including A+ Content, Brand Stores and conversion-led marketplace assets.

  • Reporting & forecasting

    Clear performance reporting, commercial analysis, forecasting and prioritised actions.

  • Seller Support & issue resolution

    Seller Support case management and structured follow-up on catalogue, operational and account issues.

  • Launches & expansion

    Product launches and Amazon marketplace expansion where the commercial case supports it.

Selected Amazon results

Performance you can measure.

Selected outcomes from Amazon accounts Amanda personally led in senior ecommerce roles. Each result reflects the strategy, implementation and commercial ownership behind the account, not a single isolated tactic.


Case 01 · Profitable growth

2.9%

TACOS · total ad cost of sale

Lower TACOS means increased profit.

Scaling sales on a low investment, through expert implementation and PPC management.

Challenge
Scale Amazon sales efficiently without allowing advertising cost to erode profitability.
Work delivered
Commercial account oversight and PPC optimisation with decisions tied to total advertising cost and sales efficiency.
Result
2.9% TACOS while scaling sales.

Case 02 · Conversion performance

31.5%

Conversion rate

Higher conversion means better sales efficiency.

Improving retail readiness, listing quality and traffic quality.

Challenge
Improve the efficiency of traffic reaching the Amazon product detail page.
Work delivered
Retail-readiness and Account Management optimisation across listing quality, content, traffic quality and wider commercial performance.
Result
31.5% conversion rate achieved.

ClientScreen MomScreen Mom website (opens in a new window)

Case 03 · Marketplace momentum

No.1

Category position

Number 1 position, plus the Amazon Bestseller badge.

Achieved in a competitive Home & Kitchen category, delivering a 30% increase in organic sales.

Challenge
Build stronger organic visibility in a competitive Home & Kitchen category.
Work delivered
Joined-up account management across commercial priorities, listing optimisation, advertising and marketplace execution.
Result
No.1 category position, Amazon Bestseller badge and a 30% increase in organic sales.

ClientEssican PureLifeEssican PureLife website (opens in a new window)

Case 04 · Creative-led profitability

+2.6%

Click-through rate

Better creative means better traffic efficiency.

A creative refresh lifted click-through, with conversion rising from 22.0% to 31.3% alongside it.

Challenge
Improve traffic quality and conversion through stronger marketplace creative.
Work delivered
Creative refresh aligned to shopper intent and conversion performance.
Result
Click-through rate increased by 2.6 percentage points, with conversion rising from 22.0% to 31.3%.

Figures from client accounts Amanda personally led in senior ecommerce roles.

Client experience

What clients say about working with Amanda

Client feedback on Amanda's Amazon expertise, commercial judgement, accountability and hands-on approach.


She didn’t just manage a sales channel, she invested in our brand ethos, mission and overall strategy for long-term growth

Amanda provided strategic oversight, guidance and projections that seemed out of reach at the onset, yet we saw immediate growth within weeks of working with her. She provided product range input, graphic design insight and a roadmap to achieve 280% growth in year one. We hit or exceeded every projected milestone.

Lisa Weaver · Chief Hustler, Hustle & BlushHustle & BlushHustle & Blush website (opens in a new window)
She became a valued extension of our own team

Amanda combines an excellent understanding of Amazon with strong commercial judgement and a genuine commitment to her clients. What stood out most was the trust Amanda built with us. I always felt that she was personally invested in our success.

Alastair McKinney · Founder & CEO, The Doodle BrushThe Doodle BrushThe Doodle Brush website (opens in a new window)
The best Amazon Account Director I have ever worked with while selling on Amazon.

Amanda is highly focused on data and results, and gets really creative in finding ways to grow a business.

Todd Walker · Screen MomScreen MomScreen Mom website (opens in a new window)
She does not simply make recommendations. She takes ownership.

She quickly understood our business, identified the greatest opportunities and gave us clear, commercially grounded advice on where to focus. Her expertise and tenacity helped Essican PureLife achieve the Amazon Bestseller badge and reach the number one organic position in its UK category. She is someone you can trust to challenge your thinking, solve problems, significantly grow sales and make things happen.

Paul Hodkinson · Founder, Essican PureLifeEssican PureLifeEssican PureLife website (opens in a new window)

Testimonials are clients’ own words, quoted with their permission, and describe their personal experience of working with Amanda.

Pricing

Tailored monthly retainers

Amazon Account Management is provided on a quote-based monthly retainer. Scope is tailored around what the account needs to grow and the priorities Ascenda recommends following an initial review.

Pricing reflects marketplace coverage, catalogue size, advertising activity, operational complexity and the level of support required. Clients receive a clearly defined scope and monthly retainer before work begins.

Founder-led Amazon expertise

Senior Amazon leadership, without the layers.

Head of Ecommerce-level thinking that connects Amazon performance with wider commercial goals.


I founded Ascenda Digital Commerce™ after years of leading Amazon growth for brands across the UK, Europe and US.

My background spans Amazon management, commercial buying, product range development, profitability and wider ecommerce strategy. I look at Amazon as a business, not just a collection of campaigns, listings and operational tasks.

I built Ascenda around the values I want to bring to every client relationship: trust, integrity, accountability and genuine partnership. I connect strategy with execution and take full commercial ownership of each account.

  • Trust
  • Integrity
  • Accountability
  • Partnership
Ask Amanda
Amanda Smith, founder of Ascenda Digital Commerce
Amanda is the reason I stopped worrying about Amazon.

She was always on top of problems before I even knew there were issues. She went above and beyond to understand how my company runs and how we could grow using our existing production capabilities. She truly felt like a partner, and if I could have kept her forever, I would have.

Alexis Austin · Founder, Curio PressCurio PressCurio Press website (opens in a new window)

Category experience

Marketplace expertise across very different products.

Different categories behave differently on Amazon. Customer intent, competition, creative, pricing, seasonality and operational challenges all shape the strategy. Ascenda brings experience across a broad range of consumer and specialist products.


  • Beauty & personal care

    Beauty & personal care

    Body oils · Essential oils · Face masks · Beauty · Hair Care

  • Wellness & supplements

    Wellness & supplements

    Health · Wellness · Nutrition

  • Pet products

    Pet products

    Pet food · Treats · Toys · Grooming · Accessories

  • Fitness & active

    Fitness & active

    Fitness · Performance products · Exercise equipment

  • Jewellery & accessories

    Jewellery & accessories

    Jewellery · Fashion accessories · Giftable products

  • Garden & outdoor

    Garden & outdoor

    Gardening · Seeds · Garden equipment · Outdoor living · Seasonal products · Pond equipment

  • Home & lifestyle

    Home & lifestyle

    Home fragrance · Cleaning products · Premium stationery

  • Industrial & specialist products

    Industrial & specialist products

    Industrial components · Technical products · Specialist equipment

Additional experience includes

Food & grocery · Baking mixes · Household cleaning products · Home organisation · Outdoor cleaning products · Consumables and more

Ready to talk Amazon?

Let’s work out what your brand needs next.

Whether you need full-service Amazon management, focused support for a specific challenge or help across advertising, catalogue and creative, start with a conversation about where you are now and where you want to go.

Ask Amanda

30-minute conversation · No obligation · Practical next steps